Frequently asked questions
What are Azure Managed Services?
Azure Managed Services are provided by a Azure Managed Service Provider or MSP. Azure MSPs can offer complete Azure solutions that are fully managed and include Azure cloud services, Azure infrastructure, Azure support, and Azure tools. Azure MSPs help you get the most from Azure by providing expert knowledge and guidance on how to best use Azure services. They also provide ongoing support and monitoring of your Azure environments to ensure they’re always running smoothly. By working with an Azure MSP, businesses can focus on their core goals and leave management of their Azure environment to the experts.
Do I need a MSP to manage my Azure?
Engaging an Azure MSP can be a great way to supplement or replace your in-house Azure expertise. Azure Managed Services can help you with monitoring, backup and disaster recovery, migration, security, and more. It’s important you do your research when selecting an Azure MSP to ensure you’re working with a reputable and experienced provider, like CBS.
What should I look for when choosing an Azure MSP?
Not all Azure MSPs are created equal. It’s important you do your research when selecting an Azure MSP. First and foremost, you should ensure that the Azure MSP is certified by Microsoft. You should also inquire about the Azure MSP's pricing model, SLAs (Service Level Agreements), and their experience working with similar sized organisations and workloads.
What solutions do you offer to support evolving needs and changing business environments?
As a CBS Managed Services customer, you’ll enjoy a business-led approach to the support we provide. From the outset, we’re curious and questioning, uncovering your key business challenges to help define your IT needs. The cornerstone of our service model is an annual IT strategic review where we conduct a thorough review of your business goals, how they may have changed, and help pivot your IT roadmap to adjust the technology to keep you ahead of your competition.
Does CBS help optimise costs with custom plans?
Our pricing model is flexible and built to meet the needs of your business. We have a suite of bronze, silver, and gold packaged solutions that ensure clear and set monthly fees. Our proactive approach to delivering your managed services means we’re always looking at how to optimise your Azure or M365 environments, so you’re never spending money where you don’t need to.
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